MEET THE STAFF

Evelyn M.

Office Manager/EyeZone Director

I have worked at CVC since 2013 starting as the patient coordinator. In 2014, I took the position of Office Manager and Vision Therapy Director. As the office manager, I ensure the smooth running of the office on a day-to-day basis and manage our team of staff as well as implementing and maintaining procedures/office administrative systems. As the EyeZone Director, I’m here to answer your questions and provide support for you throughout the vision therapy process, i.e., intake procedures, visual processing evaluations, and consultations.

Four Fun Facts About Me:

  1. I have eight siblings.
  2. I am a grandma.
  3. I LOVE to travel!
  4. Coffee is a MUST!

Nick L., OVT

Optometric Vision Therapist/Sports Vision Coach

You can find me in our EyeZone Performance Center which is located upstairs from the CVC office. My position at CVC/EyeZone is to help individuals with visually related learning disorders, post-concussion care, and sports vision enhancement.

Four Fun Facts About Me:

  1. Was on Tosh O. very briefly.
  2. I like watching football, MMA, and wrestling.
  3. I enjoy reading and listening to podcasts.
  4. I also enjoy hanging out with my wife and dogs.

Pam N., OVT

Optometric Vision Therapist

I’ve been a vision therapist since 1998. I love working with our patients and bringing my education and creativity to the clinic. My education includes elementary education studies and x-ray technician training. My interest in vision therapy began when my daughter was diagnosed with amblyopia in 1996. As a vision therapist, I provide therapeutic care to you or your child. I make sure that all treatment goals are met by evaluating each session, finding new therapeutic goals, and prescribing techniques to practice at home.

Four Fun Facts About Me:

  1. I love gardening, reading, and vegetarian cooking.
  2. My husband and I have two cats, Hazel and Gypsy.
  3. I enjoy a wide variety of music from classical to rock.
  4. I also enjoy nature and am a bit of a rock enthusiast.

Ashley E.

Optician

After starting at CVC as a receptionist, I sort of “fell into” the optician position. I love helping our patients find the perfect frame to match their personalities. Getting glasses (whether for a first-timer or for a patient who has worn glasses for years) can be an overwhelming task so I try to make it fun and have patients see the glasses as an accessory. When I’m not in the optical department, you can find me helping greet patients at the reception desk or assisting doctors with patient needs.

Four Fun Facts About Me:

  1. Mom of two golden retrievers (my golden girls).
  2. Out of everyone in the office, I own the most pairs of glasses.
  3. Studied 3-D Arts & Graphic Design before getting into the customer service field.
  4. Been a patient at CVC since I was 6 years old.

Kim O.

Billing Specialist

As a recent addition to the CVC family, starting in November 2019, I brought over 20 years of experience working in clinical settings specializing in patient care coordination, insurance processing, and patient accounting. I am thoroughly enjoying my newly created “in-house” position as CVC’s Billing Specialist working daily to keep your insurance and personal payments applied accurately, your billing questions and concerns handled courteously and insurance needs tended to promptly. In addition, you will find me helping our top-notch doctors stay credentialed with most insurance networks utilized in this area of Wisconsin and working on special projects to assist our very busy office manager. I may also get to greet you to help with scheduling your next appointment and/or meeting your needs on the phone while backing up our busy front office staff. I take pride in treating you as I would want to be treated: friendly, helpful, courteous, and professional.

Four Fun Facts About Me:

  1. Grew up on a dairy farm with two sisters and one brother.
  2. Mother of two beautiful daughters and in 2020 gained two awesome sons-in-law.
  3. Enjoy helping others.
  4. Motto: Work before play, and play like it’s not work.

Jes B.

Optician

As an optician, I evaluate the doctor’s prescription to assist the patient in choosing the proper frames and lenses. For new contact lens wearers, I help with instruction for insertion, removal, and care for soft contact lenses and CRT (Corneal Refractive Therapy) lenses. Glasses adjustments, repairs, and verifying that lenses are correct when received from the lab are also part of my job here at CVC. I also work with our reps/vendors with frame selection for the optical department.

Four Fun Facts About Me:

  1. Four kids (two kids in college and two graduated from college)
  2. One dog named, “Odey.”
  3. I prefer heavy metal and classical music.
  4. My favorite authors are Terry Pratchett, Douglas Adams, and Tim Dorsey.

Kim P.

Optometric Technician

I have many duties within the office, including pretesting, special testing, contact lens technician, helping with front desk duties, and vision insurance billing.

Four Fun Facts About Me:

  1. Born and raised in Minot, ND. Moved from Minot to Oakdale in 2013.
  2. Love to marvel at God’s grand and beautiful creation during outdoor activities that involve walking, biking, and kayaking.
  3. Proud grandmother to grandkids, Greyson, Kingston, Ezra, and Stella.
  4. Nicknamed “Little Knip” (after my dad, “Knip”) because of my fascination with power tools.

Leah Z.

Technician

I pretest the patients before they see the doctor. I conduct special testing to evaluate glaucoma and macular degeneration. You’ll also find me helping out with fitting glasses and at reception.

Four Fun Facts About Me:

  1. I enjoy the chaos of three kids and four cats.
  2. I collect fabric and occasionally use it!
  3. I like to experiment with food and wine pairings.
  4. I enjoy taking photos … however 90% of my pictures are of the inside of people’s eyes.

Kim B.

Patient Care Coordinator

As Patient Care Coordinator, I have the pleasure of being the first person to assist our patients. Whether it be on the phone or in person. I get to help with scheduling, check-ins, data entry, and more.

Four Fun Facts About Me:

  1. I am a Mom to one boy, Austin. I love cheering him on at his football games & wrestling matches.
  2. I enjoy many outdoor activities which include camping, kayaking & fishing.
  3. I love to cook for family & friends. Grilling & smoking meats have become a sort of hobby for me.
  4. I am a Packer fan and enjoy getting together with friends to watch games and give non-Packer fans a hard time.

Powered by EyeCare Specialties of Wisconsin

Each practice in the EyeCare Specialties network is focused on the eyes of Wisconsin. Our family of practices have been caring for Texas communities for decades. Learn More.

[showtimer]